Shipping policy
Shipping Policy
At Studio Maris, each piece is printed to order to reduce waste and ensure the highest quality finish.
Processing Times
Orders are typically processed and produced within 2–5 business days before shipment.
Shipping Times
Estimated delivery times after production:
- United Kingdom: 3–5 business days
- Europe: 3–7 business days
- International: 5–15 business days
Please note that delivery estimates may vary during busy periods, holidays, or due to customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Damaged or Lost Orders
If your order arrives damaged or appears to be lost in transit, please contact us within 14 days of delivery or the expected delivery date. Include your order number and photographs of any damage so we can assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Studio Maris cannot guarantee replacement or refund for orders shipped to an incorrect address provided at checkout.
Contact
For any shipping-related questions, please contact:
Studio Maris
contact.marisby@gmail.com